Your privacy matters to us.

As an organisation operating from Australia, SheRecycles complies with the Privacy Act 1988 (Cth), which sets out the Australian Privacy Principles (APPs) governing the collection, use, and disclosure of personal information.

In addition, SheRecycles aligns its data-handling practices with internationally recognised privacy and data-protection principles, including those reflected in the General Data Protection Regulation (GDPR) and other applicable laws in the regions where we operate. 

This Privacy Policy explains how we manage personal information and outlines the rights available to individuals in relation to their data.

We may also provide specific privacy notices or "collection statements" at the point of data collection, which explain how personal information will be handled in particular circumstances. These explain how personal information will be handled in particular circumstances and may seek consent for certain uses of information, including use in aggregated and anonymised form.

Our Privacy Policy applies to anyone whose personal information we collect, including the following individuals: 

•  Current and past users of SheRecycles

• Prospective users of SheRecycles (for example, people who visit or interact with our website or platforms)

• Participants in SheRecycles  surveys, pilot programs, research activities, and community engagement

• Participants and volunteers in the community events we hold

• Representatives of third-party organisations that work with SheRecycles, such as recyclers, partners, and collaborators

• Other individuals, including authorised representatives, service providers, contractors and volunteers

This Privacy Policy applies regardless of whether personal information is collected online or offline and regardless of geographic location, subject to applicable local data-protection laws.

What is personal information?

“Personal information” is defined in the Privacy Act 1998 (Cth) as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether recorded in a material form or not. 

This may include information such as your name, contact details, and other information you voluntarily provide when interacting with SheRecycles.

What type of personal information do we collect?

The type of personal information we collect about you depends on how you interact with SheRecycles, for example, whether you are using our platform, participating in surveys or research activities, attending community events, or engaging with us as a partner or collaborator.

Some of the personal information SheRecycles may collect from or about you includes:

• Identifying information, such as your name and other basic details you choose to provide.

• Contact information, such as your  email address

• Professional or stakeholder information (such as role, organisation, or area of interest)

• Survey or research responses you voluntarily provide

• General location information (such as city or region)

We aim to collect only personal information that is reasonably necessary for our activities. Wherever possible, SheRecycles uses aggregated or de-identified information for analysis, reporting, and research purposes.

How and when do we collect personal information?

SheRecycles collects personal information primarily directly from you, where it is reasonable and practicable to do so. In limited circumstances, we may also collect personal information from third parties where permitted by law and relevant to our activities.

We may collect personal information at various times, including when you:

• Complete or submit a form, survey, expression of interest, or application through our website or digital platforms

• Contact us via email or other online communication

• interact with our website, digital tools, or platform features

• Participate in research activities, pilot programs, or community engagement initiatives

• Engage with SheRecycles as a partner, collaborator, or service provider

Information collected from our website and digital platforms

When you visit or interact with our website or digital platforms, we may collect limited technical and usage information to help us understand how our platforms are used and how they can be improved. This may include:

• Pages visited and features used

• General location information (such as country or region)

This information is for platform performance, analytics, and improvement purposes. Wherever possible, this information is aggregated or de-identified and is not used to identify individual users. 

Where our platform uses mapping services (for example, to help locate recycling facilities or recyclers), SheRecyclers may use the Google Maps API. Use of these features is subject to the Google Privacy Policy.

What if you choose not to provide personal information?

You may choose to remain anonymous or to use a pseudonym when interacting with SheRecycles, unless we are required or authorised by law to obtain your identity, or where it would be impracticable for us to engage with you without identifying information. 

If you choose not to provide personal information, this may limit our ability to:

•  Respond to enquiries or provide information you have requested

• Include your participation in certain programs, surveys, or research activities

• Process expressions of interest, applications, or partnership enquiries

Where possible, SheRecycles will inform you if not providing personal information affects our ability to engage with you or provide a particular service.

Unsolicited personal information

Unsolicited personal information is personal information we receive that we did not request, including information sent to us intentionally or by mistake.

If SheRecycles receives unsolicited personal information, we will determine within a reasonable timeframe whether personal information is reasonably necessary for our activities.

If the information is not reasonably necessary, we will securely destroy or de-identify it, where lawful and practicable.

If the information is reasonably necessary, we will notify you of the collection and handle the information in accordance with this Privacy Policy and applicable privacy laws, including obtaining consent where required. 

How do we use your information?

The way SheReycles uses personal information depends on how you interact with us and the purpose for which the information was collected.

In general, we only use personal information for the purpose it was collected or for related purposes that would reasonably be expected, unless otherwise permitted or required by law.

SheRecycles may use personal information to:

• Respond to enquiries and communicate with you

• Operate, maintain, and improve our digital platforms and services

• Facilitate participation in surveys, research activities, pilot programs, or community initiatives

• Engage with partners, collaborators, and service providers

• Analyse aggregated or de-identified data to improve circular-economy outcomes, reporting, and system design

• Meet legal, regulatory, or governance requirements

Wherever possible, SheRecycles uses aggregated or de-identified information for analysis, research, and reporting purposes.

Information from our community event participants

If you participate in a SheRecycles community event, workshop, pilot activity, or engagement session, we may use your personal information to:

• Manage and administer your participation in the event

• Communicate important updates or changes relating to the event

• Share relevant information about future SheRecycles initiatives, research activities, or community engagement opportunities, where appropriate and in line with your preferences

Wherever possible, information collected from community events is used in an aggregated or de-identified form for reporting, research, and impact evaluation purposes

Information from prospective team members, contractors, and volunteers

Where you engage with SheRecycles as a prospective team member, contractor, intern, or volunteer, we may collect and use your personal information to assess suitability, manage engagement, and meet legal or administrative requirements.

Personal information collected for these purposes will be used and retained only as necessary and in accordance with applicable laws. Where appropriate, information may be retained for consideration of future opportunities, unless you request otherwise.

Why do we disclose your personal information?

SheReycles may disclose personal information where it is reasonably necessary to carry out our activities, provide our services, or where required or permitted by law.

We take reasonable steps to ensure that personal information is disclosed only to the extent necessary and is handled in accordance with applicable privacy laws.

We may disclose personal information to:

• Service providers who support our operations (such as cloud hosting, data storage, analytics, or communication tools)

• Recycling partners, logistics providers, or collection facilities, where disclosure is necessary to facilitate services you have requested

• Research, evaluation, or reporting partners, where information is shared in an aggregated or de-identified form

• Professional advisers or regulators, where required or authorised by law

SheReycles does not sell or rent personal information to third parties.

Overseas Disclosure

Some of our service providers may be located outside Australia, including providers of cloud-based services. Where personal information is disclosed overseas, SheRecycles takes reasonable steps to ensure that the information is protected in a manner consistent with this Privacy Policy and applicable privacy laws. 

To whom do we disclose personal information?

SheReycles may disclose personal information only where it is reasonably necessary to carry out our activities, provide our services, or where required or authorised by law.

The types of third parties to whom we may disclose personal information include:

• Service providers and technology partners who support our operations (such as cloud hosting, data storage, website analytics, mapping services, or communication tools)

• Recycling, logistics, or collection partners, where disclosure is necessary to facilitate services or activities you have requested

• Research, evaluation, or reporting partners, where information is shared in an aggregated or de-identified form

• Professional advisers (such as legal, accounting, or governance advisers), where required

• Government authorities or regulators, where required or authorised by law

SheReycles takes reasonable steps to ensure that any third parties who receive personal information handle it in a manner consistent with this Privacy Policy and applicable privacy laws. 

SheReycles does not sell, rent, or trade personal information to third parties. Wherever possible, personal information disclosed to third parties is limited to what is necessary for the relevant purpose and is shared in aggregated or de-identified form. 

How do we protect your personal information? 

SheRecycles takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include:

• Using reputable, secure cloud-based platforms and service providers

• Limiting access to personal information to authorised persons only

• Applying administrative, technical, and organisational safeguards appropriate to the nature of the information.

While no method of data transmission or storage is completely secure, we continuously review and improve our practices to maintain appropriate data protection.

How long do we keep personal information?

SheRecycles retains personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, research, or reporting requirements.

When personal information is no longer required, we take reasonable steps to:

• Securely delete the information, or

• De-identify the information so it can no longer be linked to an identifiable individual, where lawful and practicable.

Accessing and correcting your personal information

You may request access to the personal information that SheReycles holds about you or request that we correct information that you believe is inaccurate, out of date, incomplete, or misleading.

We will respond to such requests within a reasonable timeframe and in accordance with applicable privacy laws. In some circumstances, we may be unable to provide access or make corrections, but we will explain the reasons where this occurs.

Making a privacy complaint

If you have a concern or complaint about how SheRecycles handles your personal information, we encourage you to contact us first so we can address the issue promptly.

At SheRecycles, we take privacy complaints seriously and aim to resolve them in a fair and timely manner.

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant privacy regulator in your jurisdiction (for example, the Office of the Australian Information Commissioner).

How to contact us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy-related enquiry or complaint, please contact us at:

SheReycles
📧 Email: opokukesewa@gmail.com /  sherecyclesaustralia@gmail.com
🌐 Website: https://sites.google.com/view/sherecycles/home